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Custom Helmet Policies

 

Ordering/Fulfillment:

Sling It! Lacrosse has partnered with Cascade, Warrior, and STX to offer players the ability to order a custom helmets through our website based helmet builders. We work closely with each company to provide a seamless ordering process for custom helmets for our customers. Sling It! Lacrosse is responsible for the processing and submission of your custom helmet order to each manufacturer. Each manufacturer is then responsible for final build and delivery fulfillment. Note we do not stock custom helmets, these are individually built to order by the respective manufacturers.

 

Delivery Time Expectations:

Sling It! Lacrosse makes every effort to submit your order to the manufacturer for build the same business day is is received, but please allow 1 full business day for processing. Each manufacturer is has varying build times & shipping times. Please Click on the links below for the specific build times from each manufacturer. Please note that any shipping choices (i.e. ground, overnight, etc) do not begin until after the manufacturer has built and released your helmet to shipping. Charts have been provided on the links below to help understand shipping speed and choose accordingly.

 

Tracking Information:

When ordering a custom built helmet you will receive two follow up emails with your order. The first will be the order confirmation from Sling It! Lacrosse and will serve as a reference for any follow up questions you may have. The second email, also from Sling It! Lacrosse, will contain tracking information for your helmet once it has been shipped by the manufacturer.

CascadeWarrior SportsSTX

Custom Helmet Return Policy:

In general, once you place your custom helmet order, the sale is final. We strive offer the highest level of customer service and will try to rectify any situation, however all custom helmet exchanges/returns are up to Sling It! Lacrosse's final discretion. If you experience a sizing error, incorrect color or any other manufacturing anomaly, there is a 10% restock fee that will be charged with a return. All shipping charges are non-refundable.

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